Diane Gottsman

The Protocol School of Texas

Guest

Etiquette expert and owner of The Protocol School of Texas.

Diane Gottsman on KCRW

You’ve probably experienced that awkward moment: You pay for your pastry or coffee at a cafe, then the cashier turns that iPad-like screen towards you and it asks how much you’d like…

iPad tipping ramps up anxiety

You’ve probably experienced that awkward moment: You pay for your pastry or coffee at a cafe, then the cashier turns that iPad-like screen towards you and it asks how much you’d like…

from Press Play with Madeleine Brand

Lyft has allowed tipping for years, but Uber didn’t give riders the option until 2017. It’s still unclear how much riders are expected to tip, if at all.

Tipping behavior and etiquette for the gig economy

Lyft has allowed tipping for years, but Uber didn’t give riders the option until 2017. It’s still unclear how much riders are expected to tip, if at all.

from Press Play with Madeleine Brand

More from KCRW

Does “working class” mean what it used to? Is fracking getting more attention than it deserves? Plus, KCRW examines what came out of one culture war in Lancaster, Pennsylvania.

from Left, Right & Center

To tell the stories of Syrians living in the world's largest refugee camp, Karen Fisher collected their recipes.

from Good Food

From nopales and horchata to matzoh balls and Manischewitz, Ilan Stavans and Margaret Boyle merge Mexican and Jewish foods.

from Good Food

Israel and its lobby today try to conflate the state with Jews around the world, that it speaks for Jews and encompasses the entire diaspora.

from Scheer Intelligence

Pastry chef Victoria Granof relishes the diverse, and often misunderstood, sweets of Sicily.

from Good Food

What is a “never Trump” Republican? Both Trump and Harris are trying to win over swing and Centrist voters. Plus, conflict in the Middle East turns to Lebanon.

from Left, Right & Center

The final campaign days are here. How are early voters affecting candidate strategies? Plus, the panel discusses how abortion rights may change the Nevada battleground.

from Left, Right & Center

Anthropologist Susan Greenhalgh describes how soda companies have influenced the science around sugary drinks.

from Good Food

California sent the largest delegation of any state to the Democratic National Convention, where local officials aim to build support for CA native Kamala Harris.

from KCRW Features