Diane Gottsman

The Protocol School of Texas

Guest

Etiquette expert and owner of The Protocol School of Texas.

Diane Gottsman on KCRW

You’ve probably experienced that awkward moment: You pay for your pastry or coffee at a cafe, then the cashier turns that iPad-like screen towards you and it asks how much you’d like…

iPad tipping ramps up anxiety

You’ve probably experienced that awkward moment: You pay for your pastry or coffee at a cafe, then the cashier turns that iPad-like screen towards you and it asks how much you’d like…

from Press Play with Madeleine Brand

Lyft has allowed tipping for years, but Uber didn’t give riders the option until 2017. It’s still unclear how much riders are expected to tip, if at all.

Tipping behavior and etiquette for the gig economy

Lyft has allowed tipping for years, but Uber didn’t give riders the option until 2017. It’s still unclear how much riders are expected to tip, if at all.

from Press Play with Madeleine Brand

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