Is American Air Travel on the Descent?

On this first day of the busiest week for air travel in the United States, the airline industry has reached a new low in popularity with flying customers.  Using the Public Insight Network, we asked our radio listeners for their opinions. We hear how the flying experience has changed as an industry with narrow profit margins struggles to meet public demand.

This story was informed in part from sources in the Public Insight Network, find out more: www.kcrw.com/insight