Which Way, L.A.?

Toyota's Total Recall

Toyota worked hard to be number one in automobile sales throughout the US, and it carefully cultivated its reputation for quality and reliability. Last month, sales nationwide declined by some 16% while the sales of other cars were on the increase. On this rebroadcast of To the Point,  will the repairs work? How serious are the latest concerns? How can Toyota recover from the tarnishing of its image?