Lyft has allowed tipping for years, but Uber didn’t give riders the option until 2017. It’s still unclear how much riders are expected to tip, if at all. So how does the gig economy affect social norms around tipping? How often are drivers actually tipped? We ask a full-time Uber driver and an etiquette expert.
Tipping behavior and etiquette for the gig economy
Credits
Guests:
- James Hicks - Uber driver; Rideshare Drivers United organizing committee
- Diane Gottsman - The Protocol School of Texas