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Second Opinion

Measuring Patient Satisfaction

Using patient satisfaction as a measure of quality can sometimes lead to bad outcomes.

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By Michael Wilkes • Sep 23, 2018 • 4m Listen

Using patient satisfaction as a measure of quality can sometimes lead to bad outcomes.

  • https://images.ctfassets.net/2658fe8gbo8o/AvYox6VuEgcxpd20Xo9d3/769bca4fbf97bf022190f4813812c1e2/new-default.jpg?h=250

    Michael Wilkes

    Host of 'Second Opinion'

    CultureHealth & Wellness
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