Adam Iscoe discusses the challenges of securing restaurant reservations in New York City while raising ethical concerns about illegal activities and the impact of digital platforms like OpenTable and Resy on the industry. He highlights the exclusivity of third-party reservation services, the potential loss of personal connection between diners and restaurateurs, and the importance of maintaining a human touch in the reservation process in his piece for The New Yorker.
How scalpers and private clubs make a killing on restaurant reservations
Cutting through the red tape of booking tough reservations just got easier in New York… but it'll cost you. Photo courtesy Shutterstock.